LEGAL COMPLIANCE

Privacy Policy

Last updated: 04/10/2026

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Growth Systems Co
Privacy Framework

Introduction

Growth Systems Co (“we”, “us”, “our”) respects your privacy and is committed to protecting personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, disclose, and manage personal information.

What Information We Collect

2.1 Information from Clients (Business Owners)
We may collect:
• Full name
• Email address
• Phone number
• Business address

Payment information is securely processed by Stripe. We do not store or have access to your card details.

2.2 Information from Clients’ Customers (Leads)
Our system may process:
• Names
• Phone numbers
• Email addresses
• Messages and responses (including reviews and enquiries)

This information is collected and processed as part of the services you (the client) use.

2.3 Information from Website Visitors
When you visit our website or submit a form, we may collect your IP address, browser and device information, the pages you view, and any details you provide (such as your name, phone number, email address and message).

How Data Is Handled

Your account and data are designed to remain private.

Your account is fully private from other clients, businesses, and third parties. As the system is hosted within our infrastructure, we may access data on the backend strictly for:
• Technical support
• Troubleshooting
• System improvements

If you prefer full independent ownership, we can transfer your system into your own account upon request.

Data Storage & Processing

We do not independently store personal data outside of the systems used to deliver our services.

Data is processed and stored securely via third-party platforms, including:
• LeadConnector (CRM system)
• Stripe (payments)
• Twilio (SMS services, where applicable)
• Cloud infrastructure hosted via Amazon Web Services

These services may store data on servers located overseas, including the United States.

By using our services, you consent to this overseas data processing.

How We Use Information

We use collected information to:
• Provide and maintain our services
• Enable communication features (SMS, email, automation)
• Process payments
• Provide support and troubleshooting
• Improve system performance
• Measure the performance of our advertising
• Show relevant ads to people who have visited our website

We do not sell personal data.

Cookies, Website Tracking & Advertising

Our website uses cookies and similar technologies. Essential cookies are required for the website to function. We also use the Meta Pixel, provided by Meta Platforms (Facebook and Instagram), to measure the performance of our advertising and to show relevant ads to people who have visited our website.

When you visit our website, the Meta Pixel may collect technical information such as your IP address, browser type and the pages you view. When you submit a form, we may also send limited details you provide, such as your name, email address, phone number and location (where provided), to Meta. These details are hashed (converted into a code) before being sent, and Meta uses them to match your visit to a Meta account for advertising measurement and delivery. Meta handles this information under its own terms and privacy policy and may process it outside Australia.

You can control this by adjusting your ad preferences in your Facebook or Instagram settings (Accounts Centre, then Ad preferences), by blocking or deleting cookies in your browser, or by contacting us at [email protected].

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorized access.

However, no system can be guaranteed to be 100% secure.

Access & Correction of Data

You have the right to:
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal data

This applies to both:
• Our direct clients
• Customers (leads) processed through our system

To make a request, please contact us via email.

Data Requests & Deletion

All requests for:
• Access
• Corrections
• Deletion

Must be submitted to:
[email protected]

We will respond within a reasonable timeframe in accordance with applicable laws.

Third-Party Services

Our services rely on third-party providers (such as Stripe, LeadConnector, Twilio and Meta).

These providers may handle data in accordance with their own privacy policies. We encourage you to review their policies where relevant.

Public Business Information

We may access publicly available business information from sources such as ASIC, the Australian Business Register (ABR), and other public records to assist with providing our services.

This information may include business names, trading names, Australian Business Numbers (ABNs), Australian Company Numbers (ACNs), registered business addresses, industry classifications, and other publicly available business details.

Any public business information we collect is handled securely, treated confidentially, and used only for legitimate business purposes related to the delivery and improvement of our services. All such information is managed in accordance with this Privacy Policy.

Service Eligibility

Our services are intended for individuals and businesses seeking to start or grow a business. By using our services, you confirm that you are legally able to enter into a binding agreement.